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2 Day Workshop: Human Error: Why Human Error is the biggest downtime problem in the manufacturing sector and how to investigate, control, reduce, and prevent to improve results.


Date
Mar 16, 2021 - 08:00 AM - Mar 17, 08:00 AM
Organizer
conference manager
Venue
New Brunswick
Location
HILTON EAST BRUNSWICK HOTEL & EXECUTIVE MEETING CENTER, 3 Tower Center Boulevard I East Brunswick NJ 08816 I USA

New Brunswick,
New Jersey,
USA,
ZIP: 08816
Phone:

Ticket Price: Seminar One Registration -$ 1395 Special Group Discount Register for Four attendees -$ 3885
Description

Small mistakes can lead to big disasters—just ask the scientists and engineers who worked on the Mars Climate Orbiter: a $327.6-million USD spacecraft that was destroyed because of a failure to properly convert between units of measurement.Any manufacturer who’s had to shut down an entire production line because someone misread a label or forgot to “carry the one” can sympathize. In fact, according to a new study from Vanson Bourne, manufacturers know the pain of unplanned downtime due to human error better than anyone.


Areas Covered

•    Background on Human Error Phenomena
•    Importance of Human Error Prevention/reduction
•    Training and human error
•    Facts about human error
•    Human Error as the Root Cause
•    What is Human Error
•    How is Human Error controlled?


Who will Benefit

•    QA/QC directors and managers
•    Process improvement/excellence professionals
•    Training directors and managers
•    Manufacturing operations directors
•    Human factors professionals


Learning Objectives

Ginette Collazo has recently developed new tools to measure, explain and predict human error from both process and cognitive load perspectives. And she’ll demonstrate her newly created tools for improving systems and processes, staff training and reducing human error:
Process-related prediction tool: This tool allows organizations to identify cracks and concerns that are based on their organizational processes.  80% of mistakes are caused by problems within these systemic areas:
        o Procedures
        o Human factors engineering
 Cognitive load assessment tool: Only 20% of mistakes occur due to human frailties.  This tool examines best practices for restructuring training and processes to improve workers’ ability to perform as expected.  The tool focuses on workers’:
        o Individual performance
        o Memory
        o Attention
 


Speaker Details


Know Your Speaker

Ginette M. Collazo   Ph.D, President, Ginette M. Collazo, Inc.
Dr. Collazo has spent more than 15 years in technical training, organizational development and human reliability. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth and Medtronic, many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.
 

Event Categories
Keywords: pharmaceutical , FDA, Manufacturing




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